We respect and are committed to protecting your privacy. When you visit our site we may collect personally identifiable statistical data in order to improve our marketing and service but we will not sell your personal information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard. In addition, we use a comprehensive card data security solution to process all credit card transactions. This allows our Merchant Services provider to encrypt all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
REFUND POLICY FOR MERCHANDISE
Returned merchandise must be received in its original packaging and undamaged within 30 business days of receipt. All refunds will be issued within twenty-one (21) business days of receipt of the returned merchandise. All refunds will be issued via check from our corporate office, regardless of how the initial payment was made. A customer may choose to retain a credit for future use.
REFUND POLICY FOR SEMINAR REGISTRATION
All refunds will be issued via check from our corporate office, regardless of how the initial payment was made. Cancellations must be provided in writing 30 days prior to the scheduled event in order to receive 90% refund. We are unable to offer refunds within 30 days of a session, or after course materials have be received, due to non-refundable commitments. In the event that you cannot attend a session, arrangements can be made to have you attend the missed session at a later date. In the unlikely event that T&S Therapy Centre International cancels this program all paid registration fees will be refunded in full within 21 days following the scheduled date of the event.
SHIPPING AND DELIVERY POLICY
If the product is in stock our policy is to ship the merchandise out within two days of purchase. The standard carriers that we use are U.S. Postal Service (USPS) and FedEx. We are not responsible for delays due to weather or natural disaster.
SHIPPING AND HANDLING COSTS:
All merchandise prices do not include shipping charges or any applicable state taxes. Shipping charges are assessed based on the carrier, the weight of the package and the delivery time requested. All deliveries will be standard unless requested otherwise. Additional charges will apply for express delivery requests.